Terms & Conditions
Terms & Conditions
Introduction
Welcome to Noor Gold Studio, where we specialize in luxury gifting with our exclusive range of gold-plated frames. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
Product Authenticity & Nature
- Our products are crafted with 24kt gold plating designed for luxury gifting and home décor.
- Each product is curated with attention to detail and comes with a certificate of authenticity.
- Please note: these are decorative frames and idols, not jewelry or investment-grade gold items.
Product Usage
- These products are meant for gifting and décor purposes only.
- Avoid direct exposure to water, perfumes, or harsh cleaning agents to maintain finish and shine.
- Wipe gently with a soft, dry cloth for cleaning.
Orders & Payments
- Orders must be placed through our official website or authorized partners.
- Payments must be completed before dispatch unless otherwise agreed in writing.
- We accept multiple secure payment options, as listed at checkout.
Shipping & Delivery
- Products are shipped across India through trusted logistics partners.
- Estimated delivery timelines will be displayed at checkout. Delays due to courier, natural calamities, or unforeseen circumstances are beyond our control.
- Tracking details will be shared once the order is dispatched.
Returns & Replacements
- Returns are accepted only for damaged or defective products, reported within 48 hours of delivery.
- Products must be returned in original packaging with proof of purchase.
- Replacements will be provided subject to inspection and approval by our team.
- As these are luxury gifting items, no returns or refunds will be accepted for reasons such as change of mind or personal preference.
Warranty Disclaimer
- Our gold-plated frames are designed for durability, but natural wear and tear or mishandling is not covered under warranty.
- We do not guarantee the product as pure gold content; it is a decorative gold-plated product.
Limitation of Liability
- Noor Gold Studio is not liable for indirect, incidental, or consequential damages arising out of the use of our products.
- Our liability is strictly limited to the value of the purchased product.
Governing Law & Jurisdiction
- These Terms & Conditions are governed by and construed in accordance with Indian law.
- Any disputes will be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.
Contact Us
For any questions or clarifications regarding our Terms & Conditions, you can reach us at:
By purchasing from Noor Gold Studio, you agree to our terms of sale, including product authenticity, usage, orders, payments, shipping, returns, and warranty policies.