Frequently Asked Questions

Find answers to common questions about our products and services.

Our collections include pieces plated in 24kt gold as well as other premium finishes. Each product description
clearly specifies the material and finish used.
Please note: these are decorative gifting items, not jewelry or investment-grade gold.



Yes. Every Noor Gold Studio product is crafted with care and comes with a certificate of authenticity to
assure quality and craftsmanship.


  • Keep the product away from water, perfumes, and direct sunlight.
  • Wipe gently with a soft, dry cloth to maintain its shine.
  • Store in the luxury packaging provided when not in use to preserve the finish.


Yes! All products come in premium gift-ready packaging. You may also add a personalized note at checkout to make your gift more special.



Absolutely. We specialise in custom designs for weddings, festivals, and corporate gifting. For bulk or personalised orders, please contact our team directly at contact@noorgoldstudio.com.



  • Within India: 5–7 business days
  • International orders: 15–20 business days (timelines vary by location)
    Once your order is shipped, a tracking link will be shared with you.



Every Noor product is carefully quality-checked before dispatch. In the rare event of damage during transit, please contact us within 48 hours of delivery with supporting photos, and we will arrange a
replacement or refund.


Since our products are handcrafted and plated finishes are delicate, we only accept returns in cases of damage or defect at the time of delivery. For more details, please refer to our Return Policy.


For select eCommerce customers, we provide a buyback option at 70% of the invoice value, provided the product is returned with its original invoice and packaging.



Yes, we ship worldwide. Shipping charges and delivery timelines will be calculated at checkout based on your location. Customers are responsible for any customs duties or import taxes in their country


Our frames and accessories are designed to be lightweight yet sturdy, making them easy to display, handle, and gift without concern.



Yes! Noor Gold Studio launches special festive and seasonal collections for occasions such as Diwali, Christmas, New Year, and weddings. Subscribe to our mailing list to stay updated.


We accept all major credit cards, debit cards, UPI, and net banking. Full payment must be made before dispatch.



Yes. Every Noor Gold Studio product is delivered in luxury packaging. For special occasions, you can request custom gift boxes or personalized messages.



You can reach our customer care team at contact@noorgoldstudio.com for any questions related to products, shipping, or corporate gifting.